I think my order is lost! What should I do?

I think my order is lost! What should I do?

If it’s well past the expected date of delivery, or tracking shows your parcel was delivered but you don’t actually have it, don’t panic. We’re here to help. Send us an email at hello@lunapads.com with your order number and we’ll be glad to assist.

You May Also Like

Can you change the customs information to reflect a lower dollar value, or mark it as a gift?

Sorry, but we can’t do that for you. We know that paying duty and import fees on your orders is a drag, but all of...

Read more