Customer Service

Can I buy Lunapads in stores?

If you'd like to purchase Lunapads closer to home, see our find a store list of retailers and e-tailers that carry our products. We do our best to keep our retailer list current, but can't 100% guarantee that every store listed will have the stock you need. As such, we always recommend calling ahead to confirm product availability before visiting.

Can I visit your office?

Lunapads HQ is an office and warehouse space, not a storefront. Unfortunately, we’re just not set-up for retail purchases at this time.

Local customers who want to skip the shipping: shop online and choose Vancouver Warehouse Pick-up at checkout (it's free!). When your order is ready, we'll email you to let you know. Pick-ups can happen during regular office hours (10am to 5pm, Monday to Friday).

A Note on Trans Inclusion

Lunapads users and staff include transgender, nonbinary, and genderqueer folks who span the gender spectrum. Our team is committed to providing an inclusive and welcoming space for *everyone* seeking better solutions to their everyday and monthly needs.

Check out this blog post for more info: Lunapads For All Genders, All Bodies. If you’re a trans, nonbinary, or gender non-conforming person who has feedback or questions, please write to lisa@lunapads.com.